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| The module of frequently asked questions is design for publishing relevant questions and answers to them on the internet. Benefits: - Saving time – clients often ask questions, which are recurrent. It is natural, that these kind of questions are using your recourse, that’s why FAQ archive and it’s publishing on the internet saves both – your and your client’s time;
- Keeping your clients efficiently and constantly informed – by using FAQ, client does not detain you and himself / herself by trying to find the answer to his / her question
Possibilities: - To systematically publish relevant questions and answers directly on the website;
- To entrust the publishing of questions-answers to user or let the website users ask questions;
- To indicate a certain person with his / her contacts, who has provided the answers to certain questions. This way the customer will know, who can he / she contact about question, which concerns him / her;
- To form archive of formerly asked questions;
- To change how questions are stated on the website, i.e., by putting relevant questions on top, and to pace less relevant to the back of question list;
- To copy and remove questions and answers;
- Use all the advantages of WYSIWYG text editor when presenting answers.
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